We are pleased to offer one (1) business day turnaround for orders.
For any order placed before 2:30 pm , it will be shipped out the same day and delivered to your chosen address the following business day.
Orders placed after 2:30 pm on weekdays, any time on weekends, or statutory holidays will be shipped out the next business day and delivered the following business day. For example, an order placed at 4:00 pm on Friday is not expected to be delivered until Tuesday of the following week (assuming there are no holidays within this period).
While every effort is made to assure product inventory counts are accurate on our website, it is possible that an item may be found to be out-of-stock after you have placed your order. In this scenario, if we think we will have all products available for your order within 2 business days, we will fulfill your order as soon as all products become available. If, unfortunately, we think that a product in your order will be unavailable beyond 2 business days, we will fully refund you and let you know the order has been cancelled. You can then place a new order, leaving out that particular product.
Please be aware that the above delivery timelines are targets only, and thus not guaranteed. While Cannabis NB and its vendors will do our best to get packages out on time, unforeseen circumstances may lead to delays in delivery. In these circumstances, you can see the expected delivery time once your order has shipped by using your tracking number, or if you have a question regarding your order yet to ship you can inquire via the Contact Us page.
Where we ship
Prime Medicals will ship your order to any address throughout New Brunswick. It is your responsibility to assure that the package can be accepted, at your chosen address, by an adult age 19 years or older.
Packages will arrive in plain packaging, with no markings or logos of Prime Medicals. This is done to assure the safety of your package, and to meet the delivery company’s policy.
Please be aware that an adult, aged 19 years or older, must be available at the time of delivery in order to accept the package. If delivery is not possible to the chosen address, the package will be dropped off at a designated pick up location. You, or an adult sharing your stated address, will then need to produce government identification at the postal outlet that matches the address, in order to claim the package. If the package is not picked up within 15 calendar days, or is otherwise refused, it will be sent back to Cannabis NB and be deemed “Unclaimed” (see below for what occurs with Unclaimed Orders).