Return Policy & Instructions
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to B&H within 30 days of the purchase date, subject to the conditions and exclusions below.
You may initiate a return or exchange online, by phone or Live Chat.
All returned items must be in new condition, in their original unaltered package and must include all packing material.Flakka Shop can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Please allow 2-3 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 2-4 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by Bitcoin, the refund Bitcoin amount will be issued no sooner than 4 business days after the date of purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Flakkashop is not responsible for personal data or items left in returned merchandise. Flakkashop is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only. Also, claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.